Intersport Schönherr

Consumer Commitments

At INTERSPORT we put customers in the centre of our attention. As a result, we have taken customer service to an unique level within the sporting goods retail industry with our International Customer Assistance and Support Programme.


WE GUARANTEE INTERNATIONAL CUSTOMER SATISFACTION AND SUPPORT

  • Shopping at INTERSPORT promises a carefree shopping experience - worldwide! With more than 5,000 specialty stores in over 30 countries, INTERSPORT customers can always count on receiving top-notch assistance, support and services.


WE GUARANTEE EXPERT AND PERSONALISED ADVICE AND SERVICE

  • Only outstandingly trained sales consultants work at our INTERSPORT dealerships. Our sales professionals take part in regular product and specialized training at our company's own institute, while they also boast their own practical experience in many different sports. 


WE GUARANTEE GOOD FIT

  • Shoes need to fit, pure and simple. That's why we will exchange all shoes if there is a problem with the fit the first time they are used. This also applies to mountain boots, trainers, inline skates etc.


WE GUARANTEE THE WORLD'S BEST CHOICE OF THE LEADING BRANDS

  • As long as the offer is valid, our supplies will last! We stand behind our offers. If a particular product happens to be sold out, we will restock it. Or we will offer you a product of equal or greater value at a fair price.